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Building: BL07 P.A. Munchs hus, Floor: 1, Room: PAM SEM14
Saturday 14:00 - 15:40 CEST (09/09/2017)
The Panel will explore change and innovation in the implementation of special tools designed and developed in order to improve the quality of local services. It will address questions such as: What type of quality management models are applied in municipalities? What are the incentives for their introduction and enablers for the implementation? What are the internal and external effects of their implementation? It will welcome mainly empirical contributions.
Title | Details |
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Content Analysis of Academic Papers on Quality and Performance Management in Public Administration | View Paper Details |
Performance Management (PM) as an Instrument of Coordination? Strategies of Quality Improvement in the Policy Field of Early Childhood Education and Care (ECEC) at Local Level of Government in France, Germany and Sweden | View Paper Details |
Quality Management in Metropolitan Municipalities in Turkey | View Paper Details |